Our Quality Policy
At Apotech, we are fully aware that the patient is the ultimate stakeholder of our projects, so we are dedicated to meeting all of our customer’s requirements.
We value each client we work with and strive to provide services that not only meet but exceed expectations. Therefore, quality is centric to our business.
We aim to ensure the quality and compliance of the services we provide by closely monitoring our company processes and procedures, and remaining committed to continuous improvement.
Through the implementation of this policy and way of working, we understand and respect the rules and regulations that apply to suppliers within our industry.
We also have systems in place to support our aim of delivering total customer satisfaction and development within Apotech.
Our commitment to quality
Apotech is currently operating under an ISO 9001 ‘Like’ Quality Management System to ensure that every project we undertake is guided by the highest standards of quality, integrity and professionalism.
Apotech is committed, through our core process including internal audits, risk management and management review, to ensure continued compliance with all relevant regulatory and statutory requirements.
Here’s how we do it:
Quality isn't just a goal for us; it's a core value. We believe in delivering excellence in every aspect of our services, from consulting to project management, to ensure the highest levels of client satisfaction.
Our clients trust us to provide reliable, high-quality solutions that meet their unique needs. By adhering to ISO 9001 standards, we demonstrate our dedication to consistently delivering products and services that exceed expectations.
ISO 9001 certification drives our culture of continuous improvement. Through regular assessments, audits, and feedback mechanisms, we constantly refine our processes and workflows to improve their efficiency, effectiveness and overall quality.
ISO 9001 certification is internationally recognised as a symbol of quality and reliability. By aligning with these standards, we demonstrate our commitment to best practices and industry excellence, enhancing our reputation both locally and globally.